Refund/Exchange/Cancellation

  • Educational materials including textbooks can be refunded within one month after shipping. In case of multimedia, opened media are not refunded. 
  • (In case of textbooks) Broken items are to be exchanged within one month from the shipping date without any cost from the customers. But shipping charge for exchanges from the customer to newsenglish.com is not paid by newsenglish.com.
  • When it comes to neStudent: When eligible to Applicable Warranty Policies below, neStudent gets refund for the tuition(s) of the current month and/with thereafter when payments were made in advance.
  • Cancellation: See Applicable Warranty Policies.

Applicable Warranty Policies

  • News English Student can cancel the Student-membership without any obligation to show the reason to do. This website provide the facility to cancel the student-membership by doing so oneself.
  • The refund will be performed accordingly. See Refund/Exchange/Cancellation Ploicy.

Individual lecture starting day : The day customer joined newsenglish.com subscribership as a neStudent is the as individual lecture starting day of the month. Also this is the tuition pay day.

Business Contact Information
Korean Liaison Corp., 176-25 Union Tpke., #206, Fresh Meadows, NY 11366
Phone# : 646-737-5908
eMail: customerservice@newsenglish.com

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